
You've decided you want a coach. Good — the decision after that one is where CEOs get it wrong.
CEO coaching is an unregulated market. Anyone can print the title, and at the $5M–$100M stage the difference between the right coach and the wrong one isn't a rounding error — it's years. Here are the seven things to know before you sign anything.
Ask one question first: have you run and scaled a company — with real payroll, real clients, and real P&L pressure? Plenty of excellent facilitators have never sat in your seat. They can run a meeting; they can't tell you what it feels like when payroll is Tuesday and the receivable lands Thursday. Coaches who've operated ask different questions, spot different risks, and earn trust from your leadership team in the first session instead of the tenth.
There are two kinds of coaching engagements. In the first, a wise person gives you perspective every month — valuable, and gone the day the engagement ends. In the second, the coach installs an operating system: a strategy your team can see, a quarterly rhythm, a scoreboard, a cash discipline. Ask any coach you're evaluating: what exactly will my team still be running in year three, after you're gone? If the answer is "our conversations," keep looking.
Individual executive coaching develops an individual. But at this stage your constraint usually isn't your skills — it's whether your leadership team can execute together without you translating between them. That's why the highest-leverage format is CEO-plus-leadership-team coaching: one coach, your whole team, one system. No team goes to the Olympics with a coach for only the captain.
"Transformational" is not a metric. Ask for multi-year numbers from named companies. For calibration: Metronomics-coached companies include Beanworks (scaled to a $115M acquisition by Quadient), Milo's Tea Company (2× revenue, #1 in its US category), and Vorum (3× profits, 2× revenue, 3HAG™ hit a year early). Whatever coach you choose, they should be able to put comparable receipts on the table — and let you talk to the CEOs behind them.
A good coach isn't a cost. As Metronomics coach Paul Cronin puts it: "A coach should never cost you anything — a coach is an investment, and you should be expecting a multiple economic return on whatever you invest, every year." Run the math the other direction too: what is the current situation costing you — the stalled priorities, the decisions queued behind your calendar, the A-Players quietly interviewing elsewhere because growth stalled?
A brilliant solo coach is a single point of failure with one lens. A certified network means methodology consistency, a coach matched to your stage and industry, and a community of practice behind whoever's in your boardroom. It also means the system doesn't depend on one person's calendar.
Every coach is charming in the sales conversation. The trait that predicts results is candor: will this person tell you that you're the bottleneck, in front of your team, kindly and without flinching? In your fit call, ask them to name a risk they already see in your business. If they flatter you, that's your answer.
The short version: choose an operator, not a lecturer; a system, not a subscription to advice; a team engagement, not a private sounding board; and proof measured in years, not applause.
When you're ready to compare against those seven standards, take the 60-second coach match — it pairs you with certified Metronomics coaches suited to your stage and industry, and the fit call is free.
Engagements are scoped to company size and depth (CEO cohort vs. full leadership team). The consistent pattern across Metronomics CEOs: measured against a multiple annual return, the fee is the smallest number in the conversation.
With a system-installing coach, expect visible change inside 90 days: a working 3HAG™, 3–5 owned Quarterly Priorities, and a meeting rhythm your team keeps. Full system implementation runs 12–24 months.
If your company is under ~$5M, a peer group may be enough. Past $5M, the constraint is almost always team execution — start with a CEO+leadership team coach and add peers later.