• A personal, tangible approach to coaching with a purpose and defined outcomes.
• A 21st century approach to the concept of "servant Leadership."
• A direct connection between theory, application and results.

• Leadership and people development.
• People systems design and implementation.
• Organizational design and change management.
• Human Resources and People Operations alignment.

INDUSTRIES

• Executive and Leadership Coaching; Five Dysfunctions of a Team and Working Genius Certified; The Table Group.
• CDR Assessment Group.
• Professional in Change Management Certification; AMA Speaker, Trainer and Executive Coach; John C. Maxwell.
• Senior Professional in Human resources; society for Human Resource Management.
• Professional in Adult Learning; Association for Talent Development.
• Master of Instructor Led Training; Mager Consortium.
• Metronomics Certified Coach; Metronomics.

• Regional leader of seventy two locations in Florida and Georgia.
• Responsible for the development and growth of location leaders and regional staff.
• Led the design and implementation of a brand new Talent Management function.
• Streamlined the design and instruction of new hire training program that led to $1,000,000 in savings and an increase in new hire NPS of 32 percentage points.
• Led the design and implementation of call center quality control process leading to 9 percentage points of improvement in 30 days.
• Designed and implemented the change management process for leadership development of 9 call centers across the United States.
• Partnered with multi-national teams across the US, Canada, the Philippines and UK to design a structured training program.
• Led the transition of CEOs for the New Smyrna Utilities Commission.